delivery and installation

Pickup from CMC Warehouse

Choose the CMC ELECTRIC warehouse to pick up your product COMPLETELY FREE OF CHARGE.  The order processing time is 2 to 4 working hours. When your order is ready for pick up you will receive an sms on your mobile, an email or a phone call.

Choose Home delivery and relax !!
Your order will reach you in 1 – 5 working days. The cost for this service depends on the delivery address. 
For areas out of  Municipal boundaries of cities there is an extra small cost depending on your Postal code. (according to the distance –  1€ per km). That cost will be calculated automatically during check-out.
1. We deliver 5 days a week – Monday to Friday 9am to 4pm.
2.You always get a choice of the delivery date and time – your options are Priority.
3. Please be informed that the appliances will be delivered to your front door or garage in ground floors.
4. Your appliance may be delivered by a trusted, third-party service partner instead of a CMC ELECTRIC service team.
5. Air conditioners are not included in this service https://www.cmcelectric.com/ac-installation/

Buy any new free standing or built-in appliance and you’ll also be able to take advantage of our fully comprehensive installation service, which ensures safe, professional connection of almost any appliance we sell.
We deliver and install electrical appliances to cities in Cyprus 5 days a week – Monday to Friday 9am to 4pm (excluding puplic holidays)

1. Installation costs for every single product appear in the product page.
2. For areas out of the cities there is an extra small cost which will be calculated automatically during check out.
3. Air- condition installation do not included – If you want that service Click here

How it works

  1. You can get a choice of the delivery day – Your options are Priority.
  2. We will contact you to give you and confirm a 2 hour time window for delivery and installation
  3. All large items will be delivered by our 2 man delivery teams to make sure your goods arrive safely at your home or place of work.
  4. Upon delivery, the installers will un-box and inspect the new appliance and take away the packaging.
  5. The delivery takes place at the street level of the delivery address stated in the order. If you wish to transport the appliance from any staircase / steps then you need to inform the company before the delivery. The cost is 2 euros per step.
  6. Disconnect, remove and recycle your old appliance if needed.
  7. Our fully comprehensive installation service, ensures safe and professional connection of almost any appliance we sell.
  8. Once the product is connected, the appliance will be fully tested to ensure it’s in full working order.

* Products that have been scheduled for delivery on a specific date are subject to storage fees if the delivery is postponed by the customer 

Normal Installation Charges

1. 9000btus – 130€

2. 12000btus – 130€

3. 18000btus – 140€

4. 24000btus – 150€

Prices include 19% VAT

Additional Works

By buying an air condition system on line it is recognized that for full installation it may need some
additional works which are subject to extra costs:

1. Installation with distance over 3 meters between the indoor and the outdoor unit – 20€ per meter
2. Metallic wall bracket – 40€ per pair (for the outside unit)
3. Isolator switch – 45€ each (to be installed in the outside unit)
4. Plastic Trucking to cover hoses 10×50 – 10€ per meter
5. Disconnection of any air-conditioner  9000 – 12000btus – 20€
6. Disconnection of any air-conditioner 18000 – 24000btus – 25€
7. Purification with nitrogen (Clean provision) + Vacuum – 45€
8. Heater switch 25€ (for the indoor unit)
9. In case installation need a Lifting machine, expenses to be paid from the buyer
10. In case of  areas out of municipal territories, there may be a small charge depends of the distance.
11. Any other work should be ask from the buyer will be cost on the spot

Basic Installation

This service include delivery, unpacking, fitting and setting the television up on an already assembled stand. Cost always appear in the product page.
Please be informed that tuning, hooking up the television to any other components such as VCR, DVD, Video games e.t.c. and demonstration are not included.

Bracket Installation

One of the most important aspects of TV installation is obtaining the proper bracket. A specialized bracket will ensure that the TV doesn’t damage the wall or fall from its mount. This will be an additional cost to the actual TV, and there is a range of brackets. Some are more lightweight and will be more affordable, and others offer tilting or angling of your TV. Installation cost of any bracket always appear on the product page.

When placing an order online using the “add to cart” link and then proceeding to check out You can select to pay via:

  • PayPal – in which case you will receive a transaction confirmation by email
  • Credit Card – in which case you will receive a transaction confirmation by email
  • Upon delivery – in which case orders are cash on delivery only and payable to the courier of your choice
  • Pay at the store – in which case you can pay our premises and collect
  • Bank tranfer – click here to see our link

Return Policy

Upon receiving your order, it is essential to unpack and inspect the products for any external or aesthetic defects. If any are found, you have the right to reject the item and return it to us.
The specifics of our Returns Policy depend on the following:

  • For in-store purchases, you have a 7-day window from delivery, while online purchases through our website allow a 14-day return period. In the event of a timely declaration, our company is obligated to replace the appliance with a new one or an alternative of equivalent value. Exchanges for products of similar value are permitted, contingent upon the product’s condition at the time of purchase. Failure to meet this condition may result in a 15% charge.
  • Items received without objection are deemed to be delivered in excellent condition. We do not accept returns, issue refunds, or allow exchanges for delivery/installation charges, damaged, or used products.

To initiate a return, contact us via email at info@cmcelectric.com or through our online chat, providing all required documents. In case of return product original complete packaging is required.


Cancellation Policy

Our cancellation policy is contingent upon the order type and delivery method:

  • For online orders with in-store pick-up, cancellations are accepted within 1 working day after confirmation.
  • For home delivery or ACS Courier Pick-up Point orders, cancellation is permitted until the product is handed to the delivery service.
  • Once dispatched, cancellation is not possible; however, our Returns Policy comes into effect for returns.

For queries or assistance, contact us via phone, online chat, or email. Be aware that we reserve the right to update our Returns and Cancellation Policy, with any revisions posted on our website.

Your understanding and cooperation in adherence to our policies are greatly appreciated.

*Products marked as upon order (special order) can not be returned (cancelled).